Terms and Conditions

Effective Date: October 13, 2025

Acceptance of Terms

By using California Divorce Pros (“Company,” “we,” “us,” or “our”), you (“Customer,” “you,” or “your”) expressly agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please discontinue the use of our services immediately.

California Divorce Pros provides legal document preparation services and procedural assistance exclusively. We are not a law firm and do not offer legal advice or legal representation. Engaging with our services does not create an attorney-client relationship.

Our expertise has not been reviewed, endorsed, or approved by any government agency, including county recorder offices.

Legal Document Assistant Registration

California Divorce Pros is registered as a Legal Document Assistant (LDA) in Los Angeles County under Registration Number 2018311348 (expires 12/27/2026) and Registration Number 20255193644 (expires 9/20/2027). Our registrations enable us to legally provide document preparation services throughout the entire state of California. You may confirm our registrations by contacting the Los Angeles County Registrar-Recorder/County Clerk’s office at: 12400 Imperial Highway, Norwalk, CA 90650.

Definitions

“Substantive work” includes preparation of legal documents, client consultations, case management services, or filing documents with the court.

“Service initiation” means the point at which document preparation begins or consultation services are rendered.

Legal Document Assistant Contract and Consumer Notice

Your electronic submission constitutes a legally binding agreement and meets the contractual requirements of California Business & Professions Code § 6410. This agreement also serves as your Notice to Consumer.

You are entitled to seek free or low-cost legal assistance through local bar associations or legal aid organizations. For issues involving fraud or unauthorized legal practice, you may contact local law enforcement or district attorney offices.

Cancellation and Refund Policy

You may request a cancellation and receive a full refund within five (5) business days if no substantive work has commenced. If substantive work begins immediately, cancellation must occur within 24 hours of payment. We will notify you via email or your client portal once substantive work has commenced.

No Refund Conditions

Document preparation has begun and Draft #1 is delivered.
Petition for Dissolution of Marriage has been filed.
Final judgment paperwork submitted or filed.
Spouse refuses or contests the divorce process.
Inaccurate respondent information provided by you.
Four unsuccessful service attempts by our process servers.

Non-Transferability & Service Changes

All services purchased are non-transferable and service changes may incur additional charges.

Refund Limitations

Refunds are available only if substantive work has not commenced. “Substantive work” includes, without limitation, preparation of legal documents, client consultations, case management services, or filing documents with the court. Once substantive work begins, eligibility for refunds (partial or otherwise) is determined solely at the discretion of California Divorce Pros and is based on the extent of work already completed.

Refunds, if approved, apply solely to California Divorce Pros’s service fees. All court fees, e-filing fees, third-party fees, or related expenses are strictly non-refundable. Once documents have been prepared and delivered to the client for review or submitted to the court, no refunds will be granted. Court filing fees become fully earned and non-refundable immediately upon submission to the court.

To request a refund or cancellation, you must email your request directly to hello@californiadivorcepros.com. Approved refunds will be processed and issued within 7–10 business days.

Chargeback Protection

You agree to attempt dispute resolution directly with California Divorce Pros before initiating a chargeback. This clause does not waive your rights under applicable California consumer protection laws. Unauthorized chargebacks constitute a material breach and may result in legal action.

Fees and Payment

Fees must be paid upfront or according to agreed payment terms. Clients bear full responsibility for all court and e-filing fees. California Divorce Pros offers the following service packages:

Done for You Divorce Essential Plan: (for cases with no children, no assets, and no debts)
Done for You Divorce Pro Plan: (for cases with children or involving assets and debts)

Fees vary on a case by case basis. Additional services available include Response to Divorce Petition, Marital Settlement Agreements, and Legal Name Change services. Pricing for additional services will be provided upon request.

California court filing fees are not included in our service fees and typically range from $435 to $450, depending on your county.

Eligibility Requirements

Be 18 or older.
You or your spouse must reside in California for at least 6 months and in the filing county for at least 3 months prior to filing.
Provide accurate information.
Have mutual agreement on divorce terms (for uncontested divorces).

No Legal Advice or Representation

California Divorce Pros does not provide legal advice, legal representation, or discuss legal strategies. If you require legal guidance, consult a licensed attorney.

Client Responsibilities

Provide truthful and complete information.
Promptly communicate and review documents.
Pay necessary fees.
Cooperate within given timeframes.

Timely Cooperation Requirement

Clients must provide requested information within 14 days from the date requested by California Divorce Pros. Failure to respond within this period may result in your case being placed on hold. If your case remains on hold for 60 days or more, California Divorce Pros reserves the right to close your case without refund. We are not responsible for delays resulting from your failure to provide timely responses. If your case is closed due to inactivity, you may be required to pay a reactivation fee to resume processing.

Court Rejection Policy

We correct court rejections caused by our errors at no extra cost. We are not responsible for court processing delays or unforeseen issues.

Termination of Services

California Divorce Pros reserves the right to terminate services if:

Your case cannot effectively proceed.
You fail to provide timely documentation or responses.
You engage in harassment, abusive language, threats, or disruptive behavior.

We will notify you via email or client portal in cases of termination. If your behavior is non-cooperative but does not constitute misconduct, you will receive a written warning before service termination. However, clients who engage in hostile, threatening, or unreasonable conduct may be permanently prohibited from using California Divorce Pros services in the future.

In cases of termination due to client misconduct or non-cooperation, no refunds will be issued. In other circumstances, refund eligibility will be evaluated solely at California Divorce Pros’s discretion based on the extent of services completed at the time of termination.

Customer Portal & Communication

Our secure client portal allows you to track your divorce progress in real-time and communicate directly with your California Divorce Pros team member, who is not an attorney. Regular use is required to remain updated.

You must maintain confidentiality of your portal login details. California Divorce Pros is not responsible for unauthorized access resulting from your negligence.

Within 24 hours of signing up, you’ll receive an email invitation to activate your portal account. To ensure smooth progress, we encourage you to regularly check your portal for important updates and communication regarding your divorce case.

Liability & Indemnification

Disclaimer of Guarantees

California Divorce Pros provides professional document preparation and procedural assistance; however, we cannot guarantee that any court will approve your documents, grant a divorce, or accept filings without complications. All court processing timelines, judicial decisions, and procedural requirements are solely determined by the court system and are beyond the control of California Divorce Pros.

Indemnification

By engaging our services, you agree to indemnify, defend, and hold harmless California Divorce Pros and its officers, employees, agents, affiliates, and representatives against all claims, liabilities, damages, losses, penalties, investigations, enforcement actions, expenses, and legal fees arising from or related to:

Your breach of any provision of these Terms and Conditions.
Your use, misuse, or inappropriate reliance on services provided by California Divorce Pros.
Your failure to comply with applicable laws, regulations, or court orders.
Any third-party claims, including those from spouses, attorneys, government entities, or regulatory bodies, arising from or related to your use of services from California Divorce Pros.

Limitation of Liability

California Divorce Pros shall not be liable under any circumstances for indirect, incidental, special, consequential, or punitive damages arising from the use of our services. You agree to indemnify California Divorce Pros against all claims arising from your breach of these Terms.

Client Reviews and Testimonials

Reviews or testimonials may be used publicly only with explicit written consent. Notify us at hello@californiadivorcepros.com to withdraw consent.

Out-of-State Clients

Non-California residents agree that California law exclusively governs all aspects of our services, waiving jurisdictional objections.

6-Month Waiting Period

California law mandates a 6-month waiting period for divorce finalization from service date.

Governing Law and Jurisdiction

This agreement is governed by California law, with disputes resolved exclusively in Los Angeles County courts. This clause does not restrict your rights to file regulatory complaints or consumer protection claims within California.

Dispute Resolution

All disputes shall first undergo informal resolution attempts with California Divorce Pros. Unresolved disputes must proceed to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration costs will be borne individually unless otherwise determined by the arbitrator. Small claims matters are exempt.

Delivery of Services

All services are delivered electronically via our secure portal in PDF format.

Privacy and Data Security

We commit to securely handling your personal information and data. Detailed privacy practices are outlined in our Privacy Policy available on our website.

Communication and Client Support

Contact Information

California Divorce Pros
110 N Artsakh Ave #201
Glendale, CA 91206
Phone: (818) 699-3353
Email: hello@californiadivorcepros.com
Website: californiadivorcepros.com

Terms of Service